Refund policy
Halwo Collection
Return and refund policy
Returns
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Returns are accepted within 7 days of delivery.
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Items must be unused, unwashed, and in their original condition with all tags attached.
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Sale items are final and cannot be returned.
Refunds
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Once the returned item is received and inspected, a refund will be issued to the original payment method.
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Shipping costs are non-refundable, unless the item is defective or incorrect.
Exchanges
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Exchanges for the same item in a different size or color are available, subject to stock availability.
Return Procedure
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Contact us at info@halwocollection.com.au ,with your order number and reason for return.
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Follow the instructions provided to return the item.
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Ship the item securely, including your order details, to ensure it reaches us safely.
Important Notes
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Returns without prior authorization may not be accepted.
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We recommend using a tracked shipping service to prevent loss during transit